Frequently Asked Questions

We currently deliver throughout the United Kingdom.

Yes. Standard UK shipping is free on every order, with no minimum spend.

Orders are normally processed within 1–3 business days. After dispatch, standard UK delivery usually takes 3–5 business days, making the typical total timeframe 4–7 business days.

Business days exclude weekends and bank holidays. Delivery times are estimates and may occasionally be affected by carrier delays. See our Shipping Policy for full details.

We’ll email your tracking number as soon as your order is dispatched, where tracking is available. Visit our Track My Order page, enter the number and select Track Order to view the latest updates through 17TRACK.

If you cannot find your tracking number, check your spam or junk folder. You can also use the Rather Have Us Do It? form on the same page with your order number and checkout email address, and our support team will locate the shipment for you.

Tracking may take a little time to update after the carrier first receives your parcel.

Contact us as soon as possible with your order number and the correct address. We’ll do our best to update it, but changes cannot be guaranteed once an order has entered processing or been dispatched.

NUVORA™ Daily GutEase is a food supplement designed to provide daily digestive and nutrient support for adults following a GLP-1 routine. Its formula combines magnesium, ginger, selected vitamins and minerals, ashwagandha and probiotic support. It is not a medicine, does not replace prescribed treatment and is not intended to diagnose, treat, cure or prevent disease.

Follow the directions on your current bottle. The routine shown on the product page is two capsules with dinner. Do not exceed the stated recommended daily amount.

The current formula includes magnesium, ginger root extract, vitamins B12 and B6, iron, ashwagandha and a multi-strain probiotic blend, alongside the other ingredients shown on the product page and label. Always check the physical label for the complete ingredient list, amounts, allergens and warnings before use.

Because GLP-1 products are prescription medicines and individual needs vary, speak with your doctor or pharmacist before adding any supplement to your routine. Daily GutEase does not replace, change or interfere with the treatment plan prescribed by your healthcare professional.

Yes, if you take medication or other supplements, have a diagnosed condition, are pregnant or breastfeeding, are under 18, are preparing for surgery, or are unsure whether the product is suitable for you. Stop use and seek advice if you experience an adverse reaction, or if symptoms are persistent or severe.

NUVORA™ Daily GutEase is currently offered as a one-time purchase. Any multi-bottle bundle changes the quantity and value of your order only—it does not create an automatic renewal or recurring charge.

If you already have a subscription from an earlier purchase, visit our Manage My Subscription page. Use the same email address linked to your subscription to sign in, then you can skip or pause a delivery, change the frequency, update eligible details or cancel.

For the complete terms, read our Subscription Policy.

Make changes before your next renewal is processed. If you need help, the same page includes a support request form.

Eligible NUVORA™ Daily GutEase purchases are covered by our 60-day money-back guarantee. Eligibility, time limits and the steps for making a request are explained in our Return and Refund Policy.

Please contact us as soon as possible. Include your order number, a short description and clear photos of the parcel, shipping label, packaging and affected item where possible so we can investigate quickly.

Yes. Our store is hosted by Shopify, and payments are processed through secure payment services. NUVORA does not directly store your complete payment-card details.

Use our Contact page or email support@nuvora.life. We typically respond within one business day, Monday to Friday.

If your question concerns an existing order, include the order number and email address used at checkout. You do not need an order number for general or pre-purchase questions.