Last updated: September 10, 2026

NUVORA is a trading name operated by JOUADA LTD.

This page provides important information about the appropriate use and limitations of NUVORA food supplements and the health-related content available through our website, advertisements, emails, product pages, and other communications.

Please read this disclaimer carefully before purchasing or using any NUVORA product.

1. Food Supplements, Not Medicines

NUVORA products are sold as food supplements. They are not medicinal products and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Our products should not be used as a substitute for:

• Medical advice, diagnosis, or treatment.
• Prescription or non-prescription medicines.
• A varied and balanced diet.
• A healthy lifestyle.
• Emergency or ongoing medical care.

Do not delay seeking medical advice, discontinue prescribed treatment, or change a medication because of information provided by NUVORA.

2. No Medical Advice

All information provided by NUVORA is for general educational and informational purposes only.

This includes information presented through:

• Product descriptions and ingredient explanations.
• Website articles and frequently asked questions.
• Advertisements and social-media content.
• Emails and customer-support communications.
• Videos, illustrations, charts, quizzes, and assessments.
• Reviews, testimonials, and customer experiences.
• References to scientific studies, healthcare professionals, or research.

This information does not constitute personalized medical, pharmaceutical, nutritional, or other professional advice.

NUVORA does not establish a doctor-patient, pharmacist-patient, dietitian-patient, or other healthcare relationship by providing information, answering general questions, or selling a product.

Any website quiz, questionnaire, product finder, or recommendation tool is intended only to help customers navigate our product range. Its results are not a medical diagnosis or a personalized treatment recommendation.

3. Consult a Healthcare Professional

Consult a doctor, pharmacist, or other appropriately qualified healthcare professional before using a food supplement if you:

• Are pregnant, trying to become pregnant, or breastfeeding.
• Are under 18 years of age.
• Have a diagnosed or suspected medical condition.
• Have liver, kidney, heart, thyroid, digestive, bleeding, immune, hormonal, or metabolic concerns.
• Have a known allergy, intolerance, or sensitivity.
• Take prescription medicines, over-the-counter medicines, or other supplements.
• Are preparing for surgery or recovering from a medical procedure.
• Are receiving medical treatment or monitoring.
• Are uncertain whether a product is appropriate for you.

Some ingredients may interact with medicines, medical conditions, laboratory tests, surgery, or other supplements. A qualified healthcare professional who knows your medical history is best placed to assess whether a particular product is suitable for you.

4. Follow the Product Label

Always read the complete product label before use, including:

• The ingredient list.
• Allergen information.
• Recommended daily intake.
• Directions for use.
• Storage instructions.
• Product-specific cautions and warnings.
• Best-before and batch information.

Do not exceed the stated recommended daily intake.

Do not use a product if:

• The safety seal is missing, broken, or appears to have been tampered with.
• The packaging is materially damaged.
• The product has passed its stated expiry or best-before date.
• You are allergic or sensitive to any listed ingredient.
• A healthcare professional has advised you not to use it.

Store products as directed on their labels and keep all supplements out of the sight and reach of children.

Food supplements should not be used as a substitute for a varied, balanced diet and healthy lifestyle.

5. Combining Products

Do not assume that multiple supplements can always be taken together.

Different products may contain overlapping ingredients or ingredients with similar physiological effects. Combining them may increase your total daily intake beyond an appropriate level.

Before combining NUVORA products with other supplements or medicines:

1. Compare the complete ingredient lists and daily amounts.
2. Check for repeated vitamins, minerals, botanical ingredients, or other active substances.
3. Follow all product-specific warnings.
4. Seek professional advice if you are unsure.

Unless expressly stated, a NUVORA product recommendation does not confirm that the product can safely be combined with every medicine, supplement, or medical condition.

6. Individual Results Vary

Responses to food supplements vary between individuals.

Your experience may be influenced by factors including:

• Age and general health.
• Diet and lifestyle.
• Existing nutrient intake.
• Medical conditions.
• Medication and supplement use.
• Consistency and duration of use.
• Individual biological differences.

We do not guarantee that a product will produce a particular outcome or that results will occur within a specific timeframe.

Any stated timeframe, progress stage, percentage, or expected experience is general information rather than a guaranteed result.

A lack of noticeable results does not mean that you should exceed the recommended daily intake.

7. Customer Reviews, Testimonials, and Images

Customer reviews, testimonials, before-and-after images, and personal stories describe individual experiences.

They:

• Are not medical evidence or professional advice.
• Do not represent every customer’s experience.
• Do not guarantee identical or similar results.
• Should not be used to diagnose a condition or determine whether a product is medically appropriate.

Where a customer receives an incentive to provide content, this should be disclosed where required.

NUVORA may moderate reviews in accordance with our Terms of Service, but we do not knowingly alter genuine reviews in a way that misrepresents the customer’s opinion.

8. Scientific Research and Ingredient Information

We may refer to published research or general scientific information to explain the nutritional or physiological role of an ingredient.

Unless expressly stated and supported by appropriate evidence, research concerning an individual ingredient should not be interpreted as a clinical trial of the finished NUVORA product.

Research findings may depend on:

• The ingredient form and concentration studied.
• The dose used.
• The study population.
• The duration of the study.
• The study design and limitations.
• Whether the research involved animals, laboratory models, or humans.
• Whether other ingredients were used alongside the ingredient discussed.

A link or reference to research does not mean that a product is proven to treat or prevent a disease.

Scientific knowledge develops over time, and research findings may be revised, disputed, or superseded by later evidence.

9. References to Healthcare Professionals

Any general statement, quotation, explanation, or educational content attributed to a healthcare professional does not replace advice from your own healthcare provider.

Unless clearly and truthfully stated, the appearance of a healthcare professional, researcher, publication, institution, or scientific source does not mean that they:

• Personally recommend NUVORA to you.
• Have reviewed your health or medical history.
• Guarantee the safety or effectiveness of a product.
• Endorse every statement made elsewhere on our website.
• Have tested the finished NUVORA product.

Professional titles and credentials should be considered together with the specific context in which they are presented.

10. Regulatory References

NUVORA products are marketed as food supplements under applicable UK food law.

References to:

• UK manufacturing.
• Third-party testing.
• Quality standards.
• Food-supplement regulations.
• The Food Standards Agency or another authority.
• An ingredient’s permitted use or authorized health claim.

do not mean that a product has been approved as a medicine or individually endorsed by a government authority.

We do not use the United States FDA disclaimer as the primary regulatory disclaimer for products marketed to UK customers.

Any quality, manufacturing, testing, certification, or regulatory statement applies only where it is expressly stated for the relevant product and can be appropriately supported.

11. Allergies and Sensitivities

Review the complete product label before every use, as formulations and suppliers may change over time.

If you have an allergy, intolerance, or dietary restriction, do not rely exclusively on photographs, advertisements, shortened ingredient summaries, or previous versions of a product page.

Contact us before use if you require clarification, but consult an appropriately qualified healthcare professional where your question concerns medical suitability or the risk of a serious reaction.

NUVORA cannot determine whether a product is safe for every individual allergy, sensitivity, dietary requirement, or medical condition.

12. Adverse Reactions

Stop using the product and seek advice from a qualified healthcare professional if you experience an unexpected or concerning reaction.

Seek urgent medical assistance immediately if you experience symptoms of a serious reaction, such as:

• Difficulty breathing.
• Swelling of the face, lips, tongue, or throat.
• Severe rash or widespread hives.
• Fainting, collapse, or severe dizziness.
• Chest pain.
• Another symptom that may require emergency treatment.

In the United Kingdom, call 999 in an emergency. For urgent medical advice when the situation is not life-threatening, contact NHS 111 where available.

Do not wait for a response from NUVORA before obtaining urgent medical care.

You may also report a suspected product issue to support@nuvora.life. Where possible, include:

• Your order number.
• The product name.
• The batch or lot number.
• The expiry or best-before date.
• When the product was taken.
• The amount taken.
• A description of what occurred.

This information may help us investigate the matter. It is not a substitute for seeking medical attention.

13. Product Recalls and Safety Notices

If we become aware of a material product-safety issue, we may issue instructions concerning the affected product or batch.

If you receive a recall or safety notice:

• Stop using the affected product if instructed.
• Follow the disposal or return instructions provided.
• Do not give the product to another person.
• Contact us if you require clarification.

We may contact customers using the details associated with the relevant order where necessary to communicate a product-safety notice.

14. Website Information and Updates

We take reasonable care when preparing health and product information, but medical, nutritional, and scientific information changes over time.

Website content may not always reflect the latest research, regulation, product packaging, or individual health circumstances.

If website information conflicts with a warning or direction on the physical product label, follow the physical label and contact us for clarification.

We may correct or update content when new information becomes available. Changes will not remove any statutory rights connected with products already purchased.

15. Limitation of This Disclaimer

This disclaimer is intended to explain the proper role and limitations of food supplements and general wellness information.

It does not exclude or limit liability where doing so would be unlawful, including liability relating to:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.
• Defective or unsafe products.
• Materially inaccurate product descriptions.
• Breach of statutory consumer rights.
• Any other responsibility that cannot legally be excluded.

Your statutory rights remain unaffected.

16. Contact Us

If you have a general question about a NUVORA product, contact:

JOUADA LTD
Trading as NUVORA
128 City Road
London EC1V 2NX
United Kingdom
Email: support@nuvora.life

We can provide general product and order information, but we cannot diagnose medical conditions or provide individualized medical advice.